| Frequently Asked Questions |
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How do I know my Oud is authentic?
How do I know my skin is not allergic to Oud?
How long will one 3 gr. bottle last?
Is Oud safe for children to wear?
How is Oud different from perfume?
Are Oud fragrances gender specific?
Are Oud fragrances seasonal?
Do you mix different types of Oud to develop new fragrances?
What is the best Oud on the market?
What does 'sinking-grade' agarwood mean?
I noticed Assam Organic states that it is organic, are your other Ouds organic?
Does Oud have any connection to aromatherapy?
After placing my order, how soon is my purchase shipped out?
How do you calculate your shipping charges?
What are your shipping and delivery methods?
What kind of packaging do you use? Is it secure?
What is your return policy?
I want to know more about Oud, how can I consult with an Oud expert?
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How do I know my Oud is authentic?
A trained nose would know the difference between an authentic Oud and a synthetically manufactured one on contact. Synthetic or diluted Oud possesses a blunt, dull, uncomplicated, and leathery aroma. There is an emptiness right at its core. A genuine, 100% pure Oud oil possesses a very powerful yet subtle and spiritual aroma. As not everyone is an Oud expert, we give our guarantee of twice your money back if verified laboratory findings locate even one molecule of synthetic material in our Oud.top How do I know my skin is not allergic to Oud?
Most allergic reactions that are associated with fragrances and perfumes are caused by the synthetically manufactured chemicals in them. As Oud is a 100% pure and natural substance, we have never heard of one case of an allergic reaction to Oud. However if you are prone to allergies, please consult your doctor before wearing Oud. Oriscent does not take responsibility for any allergies that may result from wearing our Ouds.top How long will one 3 gr. bottle last?
Each swipe of our Oud is approximately one hundredth of a gram. Mathematically, if used every day by applying one swipe, your 3 gr. Oud bottle should last you an entire year. If kept unused in the bottle, your Oud only appreciates in value. The oldest Oud is the most prized.top Is Oud safe for children to wear?
Oud is as safe for children to wear as it is for adults. However, if a child is prone to allergies, please consult with a doctor before putting Oud on him or her. Oriscent does not take any responsibility for any allergies that may result from wearing our Ouds.top How is Oud different from perfume?
Our Oud is certifiably 100% pure, natural aromatic, while commercial perfumes are generally 95% synthetic material. These are the facts, but the difference is truly in the experience.top Are Oud fragrances gender specific?
Oud emanates a woody, rich, and potent fragrance that is not gender specific. However men and women might have a preference for the type of Oud they like. Women may incline to the sweeter variety while men may incline to a deeper, musky scent. You may consult our experts for advice on the right type for you.top Are Oud fragrances seasonal?
Typically a heavier fragrance would be preferred in the winter time, while a lighter, fresher scent would be enjoyed in the summer season. Indian Ouds generally have a deeper and denser scent that would be most appreciated in the winter, while the East Asian have a fresher and lighter scent for summer.top Do you mix different types of Oud to develop new fragrances?
Yes. However, these remain as 100% pure Oud compound, with absolutely no synthetic additives whatsoever. Our specialized and expert Oud artisans mix Oud blends like a painter mixing colors to produce a masterpiece. This is a fine art form for the senses. top What is the best Oud on the market?
The best Oud comes from the best Oud wood. The best Oud wood is highly resinated (in extremely rare cases 'sinking' grade) wild agarwood. Our Borneo 3000 is an example of this type.top What does 'sinking-grade' agarwood mean?
The Oud wood from the wild forests and jungles of the Far East is of different grades and varieties. Although wood normally floats on water, if the Oud has resinated enough the wood will sink due the density and weight of the Oud. If it sinks it is graded as 'jinkoh', which means it has reached a density that causes it to sink. This is the most precious and expensive type of Oud.top I noticed Assam Organic states that it is organic, are your other Ouds organic?
None of our Oud oils have been touched by pesticides or chemical fertilizers, and all of our oils are organic in nature.top Does Oud have any connection to aromatherapy?
The intoxicating scents of our Ouds are sure to uplift your mood and calm your nerves. While Oriscent makes no claims to medicinal or therapeutic cures, rest assured that for centuries people have found solace and peace through the aroma of Oud and we know you will too.top After placing my order, how soon is my purchase shipped out?
Orders placed by 5:00 P.M. EST are shipped out within 24 hours. We will provide you with tracking information, so you can monitor the progress of your package.top How do you calculate your shipping charges?
We offer a flat rate of $7.95 for FedEx Ground shipping on all US orders under $300. US orders over $300 ship free of charge.
International orders under $200 ship via First Class International Mail for $9.95. Orders over $200 are sent via Express Mail, for a fee of $35. Express Mail is the safest and most economically viable shipping method available for international orders. It provides tracking information, is fast and secure, and far more affordable than courier service.top What are your shipping and delivery methods?
We use FedEx Ground for all US orders. International orders ship via First Class Mail if under $200. Orders over $200 are sent via Express Mail, which provides tracking information and super fast service.top What kind of packaging do you use? Is it secure?
We'll ship your product in a securely packaged box with bubble wrap, so your Oud bottle will arrive safe and undamaged.top What is your return policy?
How would you feel if, after paying well over $100 for a bottle of Oud, you receive a bottle that was previously in the hands of other customers? If it was opened, used, tested and worn by others, then returned to us for a refund, only to end up in the hands of the next buyer - you. Oud is a deeply personal thing, as it has the power to bypass the senses and elevate the soul of the wearer. For this reason, and due to the 100% pure nature of our products, which are carefully weighed by the gram, we cannot issue returns on our Ouds and assure the same quality and quantity to the next customer. If you are interested in our 100% pure Oud oils, why not purchase a sample first to avoid the need to return? This will grant you the assurance you need.top I want to know more about Oud, how can I consult with an Oud expert?
You can call us anytime at (203) 683-7481. We are happy to answer your questions and queries about our product collection. Just as a lover loves to talk about his beloved, so do we love to talk about Oud!top |
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Free shipping over $300
UPS Ground delivery
(with tracking!) only $7.95
Orders placed by 10:00 pm
EST are shipped next
business day.
Please review our shipping
info for terms. |
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We travel the world in search
of the very finest Agarwood
and Agarwood oil produced.
You can rest assured in the
quality of each Oud Oil. |
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'With the economy so shaky,
I should not do this but if I
have to stand in the
unemployment line I will at
least smell like a Prince!
Thank you!'
Tom Kennedy
Read more >
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