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Shipping Fees: We offer a flat rate of $7.95 for UPS Ground delivery on all US orders under $300. FREE SHIPPING on all USA orders over $300. We will provide you with a tracking number, so you can be on the lookout for your package when it arrives.
International orders under $200 ship via First Class International for $9.95. Orders over $200 are sent via Express Mail, for a fee of $35. Express Mail is fast, secure, and provides tracking information.
Shipping Method: We use UPS Ground for all US orders. International orders we ship via First Class International, if under $200. Orders over $200 are sent Express.
Return Policy: How would you feel if, after paying well over $100 for a bottle of Oud, you receive a bottle that was previously in the hands of other customers? If it was opened, used, tested and worn by others, then returned to us for a refund, only to end up in the hands of the next buyer – you.
Oud is a deeply personal thing, as it has the power to bypass the senses and elevate the soul of the wearer. For this reason, and due to the 100% pure nature of our products, which are carefully weighed by the gram, we cannot issue returns on our Ouds and assure the same quality and quantity to the next customer. If you are interested in our 100% pure Oud oils, why not purchase a sample first to avoid the need to return? This will grant you the assurance you need.
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